faq
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General Questions
What is Tebbl?
Tebbl is an AI-powered tool designed to transform qualitative feedback into structured, actionable data. It helps automate the analysis of survey responses, interviews, reviews, and other qualitative data sources. saving time and effort for businesses across various industries.
How does Tebbl work?
Tebbl uses advanced natural language processing (NLP) to categorize and quantify open-ended responses. This allows businesses to make data-driven decisions without the need for manual data entry or analysis.
Can Tebbl handle large data sets?
Absolutely! Tebbl is designed to process large volumes of data quickly and efficiently, making it ideal for enterprises or teams dealing with extensive qualitative feedback.
What kind of data can Tebbl handle?
Tebbl can process qualitative feedback like customer reviews, survey responses, interview transcripts, and more. It’s perfect for handling large amounts of unstructured text data.
What industries can benefit from Tebbl?
Tebbl is versatile and used across many industries including HR, healthcare, market research, academia, customer experience, and more.
Privacy & Security
How does Tebbl protect my data?
We take your privacy seriously. Tebbl uses secure encryption for data storage and transfer, ensuring your information remains confidential and protected.
Is my data safe with Tebbl?
Yes, all data processed through Tebbl is encrypted and stored in secure data centers. We also ensure compliance with industry standards for data security.
Does Tebbl comply with GDPR and other data privacy regulations?
Yes, Tebbl is fully GDPR-compliant and follows strict data privacy regulations to ensure your data is handled responsibly and securely.
Pricing & Tokens
How do tokens work?
Tokens are way of measuring usage in Tebbl. Each analysis or processing task you run through Tebbl uses a certain number of tokens, depending on the complexity of the task.
Do tokens roll over?
Yes, if you have a monthly subscription, unused tokens roll over and accumulate in your account up to 2x the token limit based on your plan. For annual plans, you get all your tokens upfront and can use them at your discretion.
What happens if I run out of tokens?
If you run out of tokens, you can purchase additional credits or upgrade your plan. Tebbl also offers notifications when you're nearing your credit limit.
Features & Functionality
Can I categorize my data into custom categories?
Yes, Tebbl allows you to set custom categories for your data analysis. Whether it's sentiment analysis or thematic categorization, Tebbl adapts to your needs.
How does Tebbl handle different languages?
Tebbl supports data analysis in multiple languages, making it suitable for businesses operating in global markets.
Does Tebl offer real-time analysis?
Tebbl processes data quickly and efficiently, providing near real-time insights for businesses that need immediate results.
Can Tebbl analyze unstructured data from websites?
We're actively working on this feature, but it's not available yet. Stay tuned for updates!
Getting Started
How do I set up Tebbl for the first time?
Getting started with Tebbl is easy. Simply sign up for an account, upload your qualitative data, and start analyzing! Detailed instructions can be found in our guide: (link to video)
Is there any onboarding support?
Yes, we offer onboarding sessions to help you and your team get started with Tebbl and maximize its potential for your business.
Do I need coding skills to use Tebbl?
No, Tebbl is designed to be user-friendly and doesn’t require any coding knowledge. You can perform complex data analysis with just a few clicks.
Account & Support
Can I categorize my data into custom categories?
If you unsubscribe, your credits will remain in your account but will be inactive until you subscribe again. You will also lose access to premium features during the time your subscription is inactive.
Can I switch between pricing plans?
Yes, you can switch between different pricing plans at any time to match your needs. Any unused credits will roll over as long as your subscription remains active.
Is customer support available?
Yes! Tebbl offers dedicated customer support to help you with any questions or issues. We’re here to ensure you get the most out of our platform.
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© tebbl is a registered brand and run by the Charit Insights company.
